7 Best Chatbot Software by MyIP
XANTHI, THRACE, GREECE, Feb. 28, 2022 /EINPresswire.com/ — Chatbots today are in many ways an amazing tool that can be used by many types of businesses, websites, online stores in any web hosting package.
They can be the perfect around-the-clock digital assistant, answering questions, bringing in sales and leads, booking appointments, and interacting with an audience.
Above all, chatbots combined with social media, and in particular Facebook, Messenger and Instagram DM offer even more possibilities. They enjoy the same benefits and audience of social media.
Today there are 3 types of chatbot software for WordPress sites:
1. The simplest ones that follow specific predefined chat streams
2. The smart ones who use AI and create chat streams
3. Hybrids, which combine simple and smart chatbots
Although creating a chatbot can be quite a complicated process, in recent years the development of ready-to-use solutions for chatbot applications has made things much easier.
Most chatbot software does not require any coding knowledge. Their installation is relatively simple and the creation of the chat flows is done in a graphical environment, providing, in addition, many ready-to-use templates that will make the creation of the chatbot a breeze.
ManyChat offers through a quite pleasant and easy environment the possibility of creating a chatbot both for Facebook, Messenger and Instagram DM, but now also for SMS.
It provides plenty of out-of-the-box templates for eCommerce and lead generation, while also supporting multiple integrations with Shopify, PayPal, Stripe, Google Sheets, HubSpot, and thousands of apps through Zappier. It’s drag and drop and very easy to install to start working.
The SurveySparrow chatbot is more geared towards creating personalized surveys via chat. Ideal for obtaining feedback and information from customers/visitors of a site with smart, branching, multilingual and customizable surveys.
It is extremely easy to use for creating a chat stream and of course offers rich reporting and analytics and multiple integrations with Salesforce, Hubspot, Zappier, etc.
Drift chatbots are mainly focused on B2B and even more on generating leads without forms. The purpose of Drift chatbots is to ask questions and gather information to create leads in a business CRM.
Appointments can be booked automatically for sales teams based on calendar availability. It can work with knowledge base tools (such as Zendesk) to display information about user queries. It is available to work on websites, but also on applications.
Zendesk Answer Bot is a chatbot solution that works seamlessly with the Zendesk Knowledge Base. This is to cover support issues and help those working to support their business by serving customers.
Answer Bot uses relevant help articles from the database to get information on user questions, is multilingual, creates support tickets and uses deep learning.
MobileMonkey’s chatbot offers an Omni-Chat solution, as it can support Instagram, Web, Facebook Messenger, and SMS. It is offered to agencies as well as small and medium-sized businesses. It can also be used naturally with Facebook, Messenger, Ads, making it a powerful tool for more leads and sales. Easy to use and with many useful features.
Chatfuel is an awesome and easy to use chatbot for Facebook, Messenger and Instagram. Of course, as a Facebook Messenger, it can also be installed on a new website or a website migration to MyIP. Chatfuel uses NLP (Natural Language Processing) to understand and recognize human sentences to send predefined responses.
It collects information from people who interact with it and data about its performance. It can be used for Facebook, Messenger, Ads, for lead generation, support etc.
Olark is a great choice for a chatbot that focuses on lead generation, sales growth, and customer support. Provides adaptability of chat fields, full chat history, real-time performance tracking, targeting, and automation.
Of course, here too there are many integrations, a platform for live chat support groups and very good management. Olark excels in this area.
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