Hawk Host Review | TechRadar


In 2004, Hawk Host decided it was the perfect time for him to spread his wings and soar into the electronic sky. Although the name Hawk Host came later (until 2008 they called themselves Devoted Host), the company was founded and based in Fergus (Canada) and has since provided shared hosting, hosting cloud, reseller hosting, semi-dedicated hosting and VPS solutions for all types of businesses.

According to Hawk Host, the best web hosting solution is one where the services themselves know how to fix common issues as opposed to other hosts that require fixes from people. We have to be okay with that, even if the wording is somewhat reductive. Additionally, they claim to monitor the “health” of all of their servers day and night to ensure they respond quickly to any potential issues.

Currently, they operate and maintain seven data centers in Europe, North America and Asia. These are located in: Toronto (Canada), Amsterdam (Netherlands), Los Angeles, New York and Dallas (United States), Hong Kong (China) and Singapore (Singapore).

As well as being honored with the presence of Hawk Host’s cheerful hawk mascot, their website is simply designed and quite user-friendly. Their blog looks like a blast from the past with its old-fashioned visual style and tiny letters, but when it comes to content, Hawk Host wins. It might not be the most active blog we’ve ever laid eyes on, but since 2007 Hawk Host bloggers have been posting news, updates, and (occasionally) how-to guides at least once a month, so we should give them a little slack.

The Hawk Host website and blog are available in English only. When it comes to social media platforms, Hawk Host can be found on Facebook, Twitter, and LinkedIn, but none of their profiles feel active enough.

Price

Hawk Host Offers Feature-Rich Web Hosting At An Affordable Price (Image credit: Host Hawk)

Packages and prices

Hawk Host’s hosting packages are fairly affordable which means a lot considering they cover everything from basic shared and cloud hosting to resellers, VPS and semi-dedicated hosting solutions based on the cloud. Currently, there are two plans for shared hosting, five for cloud hosting, three for reseller, five for VPS, and two for semi-dedicated servers.

The most user-friendly option is the shared hosting plan named “Primary” and for only $ 2.99 it includes unlimited features (bandwidth, domains, databases and SSL certificates), 10 GB of storage space. storage (SSD), proactive malware analysis. and defense, and (on top of everything) a free drag-and-drop website builder from Weebly.

All of these plans come with a standard 30-day money-back guarantee, which should reassure the more hesitant among us.

When it comes to payment methods, Hawk Host supports Credit Cards, PayPal, AliPay, and (something we don’t see often enough) Bitcoin and Ethereum.

Ease of use

In addition to the list of unlimited features, all of Hawk Host’s hosting plans come with migration support (free) which is always nice to see. These plans are described in detail, with all of their software and technical specifications listed below.

When you opt for the Optimal Plan, you start the registration process, where the first step is your domain name (you can register a new one, transfer an existing one, or use it as is when updating your domain names. name servers). Since there is no domain name among the free features of Hawk Host, you will have to pay the price for it (i.e. if you don’t have one) and it can cost you between 13.95 $ and $ 59.95 for one year. After resolving the initial domain name issue, you are free to configure an unlimited number of complementary domains, parked domains, and subdomains.

The following steps will require you to decide on a billing cycle (monthly, yearly, or biennial), server location, and consider attaching some of the suggested add-ons (additional GB of RAM, GB of disk space, DDoS protection IP or dedicated ID) for extra money. To end the process, you will need to enter a certain amount of personal information, create a password, fill in everything about the payment method you will use and choose whether or not to leave additional data.

With all of its shared hosting plans, Hawk Host provides Linux-based cPanel as the control panel of choice, which is good news for all non-masochistic people who want to enjoy all the benefits of an easy-to-use graphical interface. . However, those on reseller plans will need to follow WHM, and VPS users will have to settle for Hawk Host’s custom control panel, which seems to be (in fact) rather convenient to use.

One-click installations

Hawk Host offers one-click installations for many popular apps (Image credit: Host Hawk)

Since Softaculous and Fantastico are provided, useful apps like WordPress, Magento, Drupal, Joomla and many more are just a click away.

Website builder

Inclusion of Weebly’s website builder is a big plus (Image credit: Weebly)

As an alternative, you can build your website with the Weebly website builder. With its drag and drop style editor, friendly user interface, and tons of templates, you’ll soon be on your way to making your dream website a part of reality.

Performance

We used GTmetrix to measure the uptime and response time of the main Hawk Host site (Image credit: GTmetrix)

Speed ​​and experience

With a very questionable analogy, suppose if a hawk is one of the fastest members of the bird kingdom, Hawk Host should be one of the fastest web hosting providers out there (right? ?). In addition, Hawk Host itself claims that its shared hosting solutions are “fast, powerful and economical”.

With all of this in mind, we decided to test the speed of their main website (via GTmetrix) and wait for the results with patience and optimism. A minute later, GTmetrix presented us with an A (97%), which is some of the best speed performance we’ve seen in quite some time. The time it took for the page to fully load was 3.0 seconds (the average score is 8.2) and all of the vital web metrics except one (the Layout Lag cumulative was 0.4 seconds, while less than 0.1 is recommended) were well above the mean score.

With Hawk Host, you’ll get a 99.9% uptime guarantee backed by an SLA, which isn’t much, but it’s still good to have. After monitoring the uptime of the Hawk Host website for an entire month (via UptimeRobot), we got some pretty encouraging results.

Support

Hawk Host claims that their support staff are available around the clock to offer assistance with all kinds of issues. They are reachable by phone, live chat, ticket, online contact form and email. That being said, the live chat doesn’t seem to be “alive” at all times as no one was at work when we wanted to get in touch. Discouraged by this, we decided to ask them a few questions through the ticket system and got our answer (and a proper answer) within an hour.

If you value self-reliance above all else, Hawk Host offers a blog, knowledge base and status page (for news, product updates, and all alerts) and a community forum. This forum feels alive and active, with all questions answered accurately by the staff at Hawk Host, for the most part.

Support

You can submit a ticket, read the latest news, or access Hawk Host’s knowledge base from its support desk (Image credit: Host Hawk)

The Hawk Host Knowledge Base can be accessed through a section called “Help Desk”, where you can submit a ticket or view the latest news. The knowledge base itself uses a usual user-friendly layout and includes a total of 207 articles, most of which are fairly easy to understand.

The competition

While both hosts can best be described as a good deal for first-time users, Hostinger offers more feature-rich web hosting solutions than Hawk Host. Both include free SSL, a one-click installer, automated backups, and a drag-and-drop website builder (although it’s not free with Hostinger), among others. However, with Hostinger, you will get free domain registration with all plans except the cheapest (and the second cheapest is $ 2.59 per month, which is also very handy on the pocket), while it there is no free domain with Hawk Host. On top of that, Hostinger offers optional Minecraft server hosting for all enthusiasts, unlike Hawk Host.

Hawk Host’s beginner-friendly shared hosting plan is a bit cheaper than what HostGator offers, but both offer an attractive list of unlimited features, free domain and website transfer, easy installations, SSL free, standard money back guarantee. and free website builder. However, HostGator can provide its users with fully dedicated servers, while with Hawk Host one would have to settle for semi-dedicated servers.

Bluehost and Hawk Host are somewhat similar in terms of hosting options, features, and price. However, Hawk Host is slightly stronger in the context of customer support and unlimited features (bandwidth, databases, domains and SSL certificates), while Bluehost offers fully dedicated server hosting, has a few more apps. for one-click installation and provides free domain to users. who subscribe for at least one year.

Finally, GoDaddy is one of the most well-known web hosting companies in the industry and therefore another strong competitor to Hawk Host. While GoDaddy has a full suite of hosting-related services that can fit most bills, its entry-level plan leaves a lot to be desired. Therefore, if your needs are simpler and you have a budget to stick to, try Hawk Host.

Final verdict

More than anything, Hawk Host feels like a decent web hosting provider that has a lot to offer for small to medium businesses, as well as bloggers working on a shoestring budget. Along with a wide range of hosting options, fantastic unlimited features, seven worldwide data centers, and powerful performance, Hawk Host will provide you with the support of an awesome staff (albeit sometimes slow to get started). reply).

If you’re still not sure whether they’re worth checking out, take a look at hosts like HostGator, Hostinger, and Bluehost before making a decision. Since all of these hosts (Hawk Host included) offer a long, money-back guarantee, there won’t be much hassle keeping you awake at night.



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