HDFC Bank warns its customers against PAN card fraud: Details here | Personal finance news

New Delhi: HDFC Bank customers fall victim to a scam where fraudsters send a link via SMS or email asking the recipient to update the PAN card information by clicking the link.

“#GoDigitalGoSecure and never click on unknown links asking you to update your PAN card details,” the bank tweeted recently. Read more: 7th CPC: Increase in AD for central government employees due to inflation? Details here

This is called a phishing scam, in which criminals establish a third-party phishing website that appears to be an existing genuine website, such as a banking website, an e-commerce website, a search engine, etc. Fraudsters distribute links to these websites through SMS, social media, email, instant messaging and other means. Many customers click the link without first reviewing the exact URL and entering security credentials such as personal identification number (PIN), one-time password (OTP), password passwords, etc., which are collected and used by fraudsters. Read more: Health insurance premiums will be taxed now, says AAR

Measures against phishing attacks:

  • Avoid clicking on unknown and unverified links and quickly delete those SMS and emails received from unknown senders to avoid accessing them accidentally in the future.
  • Before deleting emails containing links to a bank, e-commerce site or search engine, unsubscribe and block the sender’s email id.
  • Always go to the official website of your bank or service provider. Check website details carefully, especially where financial information is required.
  • Before entering secure credentials, look for the secure indication (https with a padlock symbol) on the website.
  • Check for spelling problems in URLs and domain names received by email. Inform in case of suspicion.

The use of digital payments has increased, which accelerated during the Covid-19 induced lockdowns. However, as the speed and simplicity of financial transactions have increased, the frequency of reported fraud in retail financial transactions has also increased.

Fraudsters have used inventive tactics to scam ordinary, naive individuals out of their hard-earned money, especially newcomers to digital platforms who are unfamiliar with the techno-financial ecosystem.

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