The 8 Best Chatbot Systems to Build Your Chatbot With in 2022
Chatbots are the next big thing in e-commerce. If this is your first time reading these handy tools that keep your customers on your website, know that the chatbot market will likely reach $102.29 billion by 2026.
If you own an online store, chances are you’ll be using a chatbot sooner than you think. Here are some basic benefits of chatbots and some of the best chatbot systems to help you implement them.
The three main advantages of chatbots
The first advantage of chatbots is that they can improve personalization and offer your customers exactly what they need. Chatbots are basically artificial intelligence tools that analyze your visitor’s behavior and what they view.
Based on this, bots will appear with the personalized recommendation of a product or display a link where your visitor can find out more about what interests him.
The second advantage is related to profitability. Installing a chatbot can save you a decent amount of money because you won’t have to pay for a 24/7 human support team. Your support team can have specified working hours, while the bot offers basic support any time of the day.
Moreover, chatbots can also improve your sales, which will increase your income.
Finally, chatbots will respond immediately and simultaneously to more customers than one person. The immediate response improves customer satisfactionwhich in turn improves your brand image.
The eight best chatbot builders to use
There are several types of chatbots, and they are all equally good. However, you might prefer to use a specific type, depending on your needs.
1. Moving Monkey
Mobile Monkey is the world’s first chatbot builder that integrates web chat, SMS and Facebook Messenger Bot in one platform. This chatbot builder offers a visual feed builder and editor, mobile-friendly features, live chat, and analytics.
Additionally, Mobile Monkey is multilingual and provides unlimited contacts and leads regardless of the plan you select.
2. XO Flow
Flow XO is a complete solution for building or deploying chatbots across multiple channels. It offers a welcome mat for visitors, live chat, answers to simple questions, and integrations with Slack, Messenger, Telegram, Twilio, and online chat.
You won’t need any coding skills to build your chatbot with Flow XO.
This chatbot builder is created for e-commerce, telecommunications, banking, financial services, and insurance organizations, so you’ll likely find that it can meet all your needs. Plus, it’s great for conversational commerce, especially with its live chat features.
Haptik’s AI harnesses data from over a billion customer interactions across all industries, and it’s its most powerful feature.
Botsify is a simpler solution that lets you create a chatbot for your website, Messenger, or Slack. The platform offers chatbot templates and has great features, such as storing user data, automatic keyword responses, and automated email notifications.
Botsify will help you set up a bot quickly and effortlessly, and provide it with basic machine learning functionality and basic analytics.
Conversable is a messaging and voice platform that lets you design, build, and deliver AI-enhanced experiences. For example, if you build your bot on Conversable, you can expect to see a customer management system, more marketing tools, and pre-built bot templates.
Conversational chatbots work on Facebook Messenger, Twitter, Amazon Alexa, Google Assistant, SMS and webchat.
The Engati platform offers an excellent conversational stream builder, machine learning features, and voice bots. It’s ideal if you’re looking to build a bot that helps automate sales and marketing. In addition, you will benefit from intelligent management of human resources.
Engati is multilingual and its bots perform well on web chat, social media and mobile. You will also have access to bot templates and lots of marketing tools.
If you’re looking for a platform that helps you convert leads into paying customers, Verloop is worth considering. In addition to lead generation, Verloop offers chatbots for Shopify, WordPress and Magento platforms.
With Verloop, you will also benefit from a chatbot to human transfer for better support. Moreover, Verloop does not require any coding knowledge to generate a bot and offers a drag-and-drop interface.
8. Octane AI
This bot generation platform is ideal for direct-to-consumer (D2C) brands and e-commerce sites. However, it works best with Shopify stores. With Octane AI, you can generate Facebook Messenger and SMS chatbots as well as ads in Messenger.
Octane AI also helps you track orders and cart abandonments and segment your audience. Octane AI is packed with tools to build powerful e-commerce chatbots.
Chatbots are the latest trend among e-commerce businesses. These handy tools improve customer satisfaction and are an ideal marketing channel with their personalization features.
Additionally, chatbots are cost-effective yet powerful solutions for increasing brand awareness among shoppers. Plus, shoppers love quick answers to their questions, and chatbots provide just that.
However, you will need to decide what type of chatbot you will use. Mobile Monkey, Haptik.ai, Engati, and other bot-building platforms can help you create an ideal chatbot for your business.